Where are our bento boxes sourced from?
Most of our bento boxes are sourced and made in Japan to showcase the unique culture and the way bento is made and eaten in Japan. On occasion some items may have been manufactured outside of Japan due to sourcing limitations, but our primary ethos remains the same, which is to showcase designs, concepts and ideas that originated from Japan. You will find the country of manufacture on all product pages.
Are our bento boxes leak proof?
No, our bento boxes are not 100% leak proof. Many of our boxes do have an internal lid which prevents leakage of wet foods, but it is not recommended to put liquid foods like soup into the containers.
Do all the bento boxes come with bento bands?
All the standard sized bento boxes do come with a bento lunch band to secure the lids. Our larger picnic bento boxes currently do not have a bento lunch band but we are looking into sourcing this.
Are our bento boxes microwave and dishwasher safe?
The main body or containers of most of our standard sized bento boxes are microwave and dishwasher safe. Due to the material used, outer and inner lids are generally not microwave or dishwasher safe. Please refer to the product pages for more guidance, as well as the product care page. Our bento boxes also have labels attached when you receive them. Picnic bento boxes are generally not microwave or dishwasher safe, but please refer to the product pages for guidance.
What materials are our bento boxes made from?
The main body and outer lids are generally made from PET (Polyethylene Terephthalate) and ABS (Acrylonitrile butadiene styrene) resin mixtures or just ABS resin or UPR (Unsaturated Polyester Resin). Inner containers are generally made from Polypropylene (PP), and inner lids are generally made from Polyethylene (PE). All materials are BPA (Bisphenol A) free. Please refer to our product care page for more information.
How large are the standard and picnic bento boxes?
Please refer to the individual product page which will detail the size and content volume of the bento boxes.
How long does shipping take?
Orders are shipped within 2 business days, but we will endeavour to ship items within 1 day of receiving the order if received by 2pm. Delivery times will then take between 2-8 business days for standard shipping (by Sendle or Australia post), or 1-4 business days for express Australia post shipping, depending on the carrier status. We currently do not ship internationally.