Where are our chopsticks sourced from?
Our chopsticks are sourced from and made in Japan.
Why do the chopsticks have pointed tips?
Japanese style chopsticks are usually pointy at the ends because Japan has a strong culture of eating fish and other seafood. The pointed tips not only allow for easier handling of fish meat and bones, but also other small items commonly found in Japanese food.
Are the chopsticks dishwasher and microwave safe?
Yes, due to the materials used, all of our chopsticks are microwave and dishwasher safe. They have a temperature tolerance of up to between 160 to 200 degrees Celsius.
What materials are the chopsticks made of?
The chopsticks are made of a PBT (Polybutylene terephthalate) resin which is a highly durable thermoplastic. The chopsticks have been coated with a urethane coating commonly used in wood and plastic cutlery.
Why are there marks around the chopsticks' necks?
Due to the way the chopsticks have been crafted, there may be some markings left on the chopsticks' curved necks. This is only present on some variations, and not present on double coated variations. This is a remnant of the coating process and unfortunately cannot be easily controlled during manufacturing. These marks should gradually fade over time. We understand this affects the visual aesthetics of the beautiful chopsticks, so if you are dissatisfied with the looks, please get in touch with us at firstname.lastname@example.org.
How long are the chopsticks?
All of our chopsticks are 22.5cm in length.
How long does shipping take?
Orders are shipped within 2 business days, but we will endeavour to ship items within 1 day of receiving the order if received by 2pm. Delivery times will then take between 2-8 business days for standard shipping (by Sendle or Australia post), or 1-4 business days for express Australia post shipping, depending on the carrier status. We currently do not ship internationally.